At World Data Solutions, we strive to ensure that our customers are completely satisfied with their purchases and services. Please read our Refund & Returns Policy carefully.
1. Products
a) Refunds
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Refunds are available for defective or damaged products only.
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Customers must notify us within 7 days of receiving the product.
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Refunds will be processed after the product is returned and inspected.
b) Returns & Exchanges
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Defective or damaged products can be returned or exchanged within 7 days.
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The product must be in its original packaging with all accessories and manuals.
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We reserve the right to refuse returns if the product shows signs of misuse or damage caused by the customer.
2. Services & Repairs
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Services such as repairs, IT solutions, and laptop rentals are non-refundable once completed.
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If the service is not performed as agreed, please contact us immediately, and we will resolve the issue.
3. Laptop Rentals (Daily & Monthly)
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Rental fees are non-refundable once the rental period begins.
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If a laptop is returned early, partial refunds may be considered at our discretion.
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Any damages to rented equipment will be charged according to the repair cost.
4. How to Request a Refund or Return
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Contact us via Phone, Email, or WhatsApp.
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Provide order details and reason for the return/refund.
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Follow the instructions provided by our team for returning the product.
5. Contact Us
For any questions about refunds, returns, or exchanges, please contact us:
📍 Address: Lot: 2.022, 2nd Floor, Plaza Low Yat, No.7, Jalan 1/77, Off Jalan Bukit Bintang, Kuala Lumpur, Malaysia
📧 Email: worlddatait@gmail.com
📞 Phone / WhatsApp: +60 11-2402 9276